The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Rooms
“The rooms were delightfully comfortable, ensuring a good night's sleep with cozy bedding and a tranquil atmosphere.” view full review
Spacious & Inviting
“Our spacious room featured a separate sitting area, perfect for relaxing and unwinding after a long day.” view full review
Relaxing Soaker Tub
“We thoroughly enjoyed the large soaker tub in the bathroom, providing a perfect way to relax after a busy day.” view full review
Accessible Amenities
“The hotel features great accessibility, making our stay comfortable and accommodating for everyone in the group.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Golf course
Guest Parking
Electric kettle
Services
Valet parking
Pet amenities available
Room service
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Water slides
Spa & Leisure
Seasonal indoor pool
Casino
Live entertainment
Spa & wellness centre
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
8811 River Road,
Richmond,
Canada,
V6X 3P8,
British Columbia
Map view
street view
8811 River Road,
Richmond,
Canada,
V6X 3P8,
British Columbia
City landmarks
Shopping Area
Aberdeen Centre
1.6
km
Bridge
Middle Arm Bridge
600 m
Shopping Area
Yaohan Centre
1.2
km
Bridge
North Arm Bridge
930 m
400 Southwest Marine Drive
Golden Tree
1.9
km
3471 No 3 Rd
Time Escape
1.1
km
4211 No. 3 Rd Lipont Place
Titanic: The Artifact Exhibition
1.8
km
Shopping Area
Marine Gateway
1.6
km
Shopping Area
Parker Place
1.7
km
8475 Granville St
Safeway Marpole
1.8
km
4211 No 3 Rd
Lipont Place
1.7
km
Mall
Lansdowne Centre
2.3
km
Park
Fraser River Park
2.1
km
900 W 59th Ave
Oak Park
2.1
km
Garden
VanDusen Botanical Garden
4.9
km
Park
Larry Berg Flight Path Park
2.7
km
Public Building
Colonel Sherman Armoury
2.1
km
26 South West Marine Drive
Infinite Tire
2.2
km
7575 Columbia St
Winona Park
2.3
km
Gym
Olympic Experience at Richmond Olympic Oval
3.0
km
Shopping Area
CF Richmond Centre
3.4
km
Mitchell Island
2.6
km
Park
Iona Beach Regional Park
2.7
km
Garden City Rd
Garden City Lands
2.6
km
Shopping Area
Central at Garden City
2.6
km
Garden
Bloedel Floral Conservatory
5.2
km
4100 No 5 Rd
King George Park
3.1
km
Golf Course
Langara Golf Course
3.3
km
Park
Richmond Nature Park
3.5
km
Nearby
9111 Beckwith Rd
EXIT Richmond
510 m
Restaurants
Lulu's Lounge
320 m
8811 River Rd River Rock Casino Resort
Number 3 Chinese Restaurant
320 m
8811 River Rd River Rock Casino Resort
The Story Cafe - Eatery & Bar
510 m
2800 Sexsmith Rd
Asaka Ramen & TMix Bubble Tea and Dessert Bar
450 m
2780 No. 3 Road
Italian Tomato
690 m
8380 Bridgeport Rd
Starbucks
840 m
8525 Sea Island Way
Shanghai Wonderful Restaurant
870 m
9260 Bridgeport Rd
the apron
1.1
km
3099 Corvette Way
White Spot Restaurant
2.8
km
1041 Marine Dr SW Coast Hotel
BiBo Pizzeria
2.0
km
7899 Templeton Station Rd Unit 1067C
Cafe Artigiano
2.0
km
7899 Templeton Station Rd McArthurGlen Designer Outlet
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Convenient Location
Friendly Staff
Noisy Air Conditioning
Overpriced Dining
7.4/10
Very good
Rooms
7.9
Location
9.0
Service
6.7
Dining
6.6
Guest reviews
7.4/10
based on 7 reviews
8.0
8.0/10 based on 1647 reviews
Joel
United Kingdom,
April
2024
6.6/10
I had both positive and negative experiences during my stay. The rooms were comfortable with wide screen TVs and comfy beds, but the obstructed view of the water was disappointing. The service was lacking as no one attended to our temperature issue, and communication seemed to be a challenge unless you spoke Chinese. On the bright side, the location was perfect for accessing Vancouver via the nearby train station, although some nearby dining options fell short of expectations. Overall, a mixed bag with room for improvement.
Rooms
7.0
The rooms had comfortable beds, wide screen TVs, and were adequately furnished, but the obstructed view of the water was a letdown.
Service
5.0
The service was lacking as our temperature issue was ignored, and communication barriers were present unless you spoke Chinese.
Location
8.0
The location was convenient for hopping on the train to Vancouver, but the nearby dining options left something to be desired.
Dining
6.0
The dining experience had some shortcomings with not all food being replenished timely, and long wait times were a downside.
Facilities
7.0
James
United States,
February
2024
7.6/10
I stayed at this hotel on the 4th floor and had a mix of experiences. The rooms were modern and comfortable, plus the blackout feature was great for sleeping. However, I could hear the DJ playing late at night. The service was hit or miss, with some staff being helpful and friendly, while others seemed uninterested. The location was very convenient for getting around Vancouver quickly and affordably, but the dining experience left something to be desired with some food not replenished during my meal. Overall, a decent stay with some ups and downs.
Rooms
8.0
The rooms had modern decor, were comfortable, and the blackout feature was excellent for better sleep.
Service
6.0
I had a mix of experiences with the service; some staff members were helpful and nice, but others seemed disinterested in my stay.
Location
9.0
The hotel's location was excellent, with easy access to transportation, making it convenient to explore Vancouver and nearby areas.
Dining
7.0
The dining options were extensive with delicious food, but some items were not replenished during my meal.
Facilities
8.0
The hotel had various amenities available, enhancing the overall stay experience.
Andy
United States,
January
2024
6.8/10
I had a mixed experience at the hotel. The rooms were spacious and offered a great view of the casino and resort area along with the Fraser River and bridges, which was a nice touch. The complimentary water was a thoughtful addition. However, the dining options were overpriced and left much to be desired. The location was convenient, especially with easy access to transportation links and being close to the airport.
Rooms
8.0
My room was in the first building, offering a stunning view of the casino and resort area, Fraser River, and bridges. The room size was good, and the complimentary water was a nice touch.
Service
6.0
The service was a bit hit and miss. The check-in staff were solicitous, but lacked knowledge about certain amenities like bus routes to UBC. It was disappointing that some staff members seemed unmotivated.
Location
9.0
The location was very convenient due to the integrated Canada Line station, allowing easy transportation connections. Being just a short drive from the airport was a big plus.
Dining
5.0
The dining experience was below par. The prices were steep, and the food quality was not impressive. Spending $140 for a meal for four people felt overpriced for what was served.
Facilities
7.0
Michael
United Kingdom,
January
2024
7.4/10
The hotel offers large and comfortable rooms with a variety of amenities, but noise from the air conditioning fan can be disruptive. The casino may not be very engaging. On the positive side, the location is convenient with easy access to transportation options in Vancouver.
Rooms
8.0
I stayed in a spacious and comfortable room that had everything I needed, including a desk, a sofa, and a Keurig coffeemaker. However, the noise from the air conditioning fan was a bit bothersome.
Service
7.0
The service was fantastic, and the staff were very friendly. However, there were some issues with toiletries not being replenished for all guests, despite providing tips.
Location
9.0
The hotel's location is excellent, with convenient access to Skytrain and buses for quick and affordable travel around Vancouver. The festive decorations make it especially inviting during the holiday season.
Dining
6.0
The dining experience was somewhat disappointing as some food items were not replenished promptly, and the prices were overpriced for the offerings.
Facilities
7.0
The hotel offers a range of facilities, including room service, valet parking, and pet amenities. However, the atmosphere in the dining area felt rushed and depleted.
Convenient Location
Noisy Air Conditioning
William
United Kingdom,
October
2023
8.0/10
The hotel was exactly as when we came years ago, clean, and well-appointed. The rooms had decent amenities, and the pool added to the overall experience. The friendly service was highlighted by taking advantage of one of their promos for a free room, although the checkout process could have been more welcoming. The convenient location in Richmond on the SkyTrain line was perfect for quickly reaching various business destinations. Dining was excellent but a bit costly, especially with children. Overall, a good value for money stay with some minor areas to improve.
Rooms
8.0
The rooms were clean and well-appointed.
Service
7.0
The service was friendly, but the checkout could have been more welcoming.
Location
9.0
The location was very convenient, tied to my business destinations with easy access to transportation.
Dining
8.0
The dining experience was excellent but a bit costly.
Facilities
8.0
The facilities were good overall.
Thomas
United States,
August
2023
8.2/10
I had a pleasant stay at the hotel. The rooms were comfortable, spacious, and clean, making for a cozy experience. However, I found the pricing a bit steep for what was offered.
Rooms
8.0
The rooms were comfortably furnished with a wide screen TV, safe, and very comfy beds and pillows. They were clean and adequately spacious.
Service
7.0
The service was responsive to my requests, and the staff was solicitous during check-in. However, there were some minor issues with not being well-informed.
Location
9.0
The hotel's convenience and comfortable bedding stood out for me. Being on the Canada Line provided easy access to various attractions.
Dining
8.0
The dining experience was enjoyable with a delicious variety, though some food items were not replenished promptly.
Facilities
9.0
The hotel boasts various amenities like room service, valet parking, and pet amenities, making the stay convenient and pleasant.
Janet
United Kingdom,
April
2023
8.4/10
The hotel offers a stunning view of the water and Vancouver, which was lovely and very clean and comfortable, although the temperature was very cold. The location is excellent, with convenient access to transportation for exploring the Vancouver metro area. The dining options are great and affordable, but some may find them too expensive for larger groups.
Rooms
8.0
The rooms faced the actual casino and resort area, as well as the Fraser River and major bridges, providing a wrap-around view of the water. They were lovely, very clean, and comfortable.
Service
9.0
The service was top-notch; the staff were so helpful and accommodating, storing our luggage without hesitation for our return visit. They were very nice and seemed to genuinely enjoy their job.
Location
10.0
The location was perfect for us as we had an airport stopover, with easy access to the Skytrain and buses for quick and inexpensive travel around Vancouver. The proximity to tramanto's restaurant was a plus.
Dining
7.0
The dining options were extremely delicious, with great affordable choices available, although some may find them costly for larger groups.
Facilities
8.0
The facilities were impressive, offering various amenities and services for a comfortable stay.
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